Privacy Policy
2026-10-30 ·eshop Support ·25 Aufrufe ·5 Min. Lesezeit
What personal data we collect, why we collect it, how long we keep it and your rights.
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We collect only the data we need to run the store and support you.
What we collect
- Account data: email address and a hashed password.
- Order data: delivery address, items purchased and order status.
- Technical data: IP address, browser type and pages visited, used for security and to fix problems.
- Cookies: a session cookie to keep you signed in, and a small cookie to remember recently viewed products.
Why we collect it
To process and deliver orders, to provide customer support, to prevent fraud and abuse, and — with your consent — to remember your preferences such as display currency.
What we never do
We do not sell your personal data, and we do not receive your full card number: payments are handled by our payment provider.
Sharing
We share data only with the partners needed to run the store — payment providers and shipping carriers — and only to the extent required. They may not use it for their own marketing.
Retention
Order records are kept for the period required by tax and accounting law. Account data is kept while your account is active. Technical logs are kept for a short security window.
Your rights
Depending on where you live you may ask to see, correct, export or delete your personal data, and to object to or restrict certain processing. Contact us and we will respond within the period set by law.
Security
All traffic is encrypted with HTTPS, passwords are stored hashed, and access to personal data is limited to staff who need it.
Cookies
You can block cookies in your browser, but the store needs a session cookie to keep you signed in.
Updates
If this policy changes materially we will update this page and revise the date above.